New Patients

Your first visit to McNiel Family Dentistry involves a few special steps so that we can get to know you. To understand what to expect, please read through this page. You'll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more. There's also background information about our committed staff and our first visit procedures.


You will be asked to complete these forms electronically when you arrive for your appointment. These forms are provided to help ensure that you have all the information needed when you arrive for your appointment.
Authorization for Disclosure of Protected Health Information
Financial Policy
Informed Consent Form for General Dental Procedures
Patient Information/Dental History
Privacy Policy

Mission Statement

Our mission as an office is to provide quality dental care in a relaxed and friendly atmosphere while giving to the patient the proper knowledge, skills and tools to maintain a healthy oral environment. We would like to provide these services to people who share our philosophy.

To fulfill this mission, we are committed to:

  • Listening to those we are privileged to serve.
  • Earn the trust and respect of patients, profession and community.
  • Exceed your expectations.
  • Ensure a creative, challenging and compassionate professional environment.
  • Strive for continuous improvement at all levels.

Insurance and Payments

We make every effort to keep down the cost of your dental care. You can help by paying for treatment at the time of your visit. If your treatment requires several visits, you will be given an estimate and asked to make financial arrangements with a member of our business staff.

Dental insurance is intended to cover some, but not all, of your dental care. Most plans include a co-payment, deductible, and other expenses which must be paid by the patient.

If you have dental insurance, please bring your plan information with you to your first visit. We ask you to read your policy to be sure you are aware of the limitations of the benefits provided. Our business staff will work with you to assure that you receive the maximum benefits to which you are entitled, but we are sometimes limited in our knowledge of the idiosyncrasies of a particular policy.

As a courtesy service to you, our patient, we will complete all forms pertaining to your claim and send them to your insurance company. We will also be glad to send in a predetermination of benefits to your insurance company to let you know your insurance reimbursement before the work is started. However, we ask you to remember that the ultimate responsibility for payment of services is yours, if for any reason, your insurance company denies your claim.

Individually and collectively, we pledge to you ultimate effort in providing Preventative Dental Health and Education in combination with the highest quality restorative care.

What to Expect

Being well-prepared for your appointment will ensure that Dr. Shaheen-McNiel has all of the needed information to provide the best possible care for you. It also will help relieve any unnecessary anxiety you may be feeling. Educate yourself on your symptoms by reviewing the content on this web site. Also, take some time to review our staff page and familiarize yourself with us. We look forward to your first visit.